IMPORTANT. PLEASE READ.
Wet Sounds authorized online
Dealers/Warranty information.
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1-877-938-7757
Monday - Friday 8am-5pm CST
 
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Return Authorization Request - USA Customers Only
Thank you for contacting Wet Sounds for your audio system needs.
Please complete the following form as detailed as possible.
This request will be processed in 24-48 hours (not including weekends).
Once completed we will email you the return authorization (RMA#) form with instructions.

*(denotes required field)

Acceptable file types: doc,pdf,txt,gif,jpg,jpeg,png.
Maximum file size: 3mb.
(Upload the digital copy of the purchaser receipt)

Acceptable file types: doc,pdf,txt,gif,jpg,jpeg,png.
Maximum file size: 3mb.
(Upload the digital copy of the purchaser receipt)

Acceptable file types: doc,pdf,txt,gif,jpg,jpeg,png.
Maximum file size: 3mb.
(Upload the digital copy of the purchaser receipt)
 

Return Policy

  • Only items with an approved Returns Authorization number will be accepted.
  • Merchandise must be returned within 15 days of the RMA# issue date.
  • RMA's are for exchange or repair of the same product at Wet Sounds discretion.
  • All product must be properly packed to ensure safe shipping. Any items returned that have been damaged in shipping will void the warranty.
  • Items that are deemed abused may require replacement parts. We will provide you the cost of replacement parts prior to repairing the item.
  • Items that are out of the warranty period may require replacement parts. We will provide you the cost of replacement parts prior to repairing the item.
  • Do not write on any Wet Sounds Packaging materials or on the box carton.
  • Please include a copy of the Return Authorization with the item being sent in for repair.
  • Please read the Warranty section of your owner’s manual to fully understand your warranty coverage. All manuals are available online on our website.

Note: Products purchased from unauthorized dealers are not covered under warranty. Ask your dealer for details on warranty limitations.